MJ
Melchisedec J

1 reviews | Active since Jul 2019

06 Nov 2020, 10:21

They came very highly recommended, but my experience is wprse than bad...

Why don't they have a contact Number, only e-mail. And they respond, when a complaint is logged. And still no one can contact them...

0
Replies (4)
TaxTim
TaxTim's reply06 Nov 2020, 12:00
Official
Hi J Melchisedec. I apologies for your frustration, We are a "digital tax assistant" and do not offer telephone support.  We have however timeously responded to all your emails yet never receive response from you.  Please respond so we can assist you further. 
MJ
Melchisedec J's update06 Nov 2020, 12:04
Reviewer Update
I did respond and made Payments did Power of Attorney, but I must still wake up everyday and still follow up on them
TaxTim
TaxTim's reply06 Nov 2020, 12:28
Official
The support team is dealing with your query on the help desk I see. Please give us an update once they have resolved your issues. 
MJ
Melchisedec J's update06 Nov 2020, 12:46
Reviewer Update
Give Me response time, so that I know...