1 reviews | Active since Oct 2011
Their packages feel like a total ****
I have now made a total payment of around R1400 because taxtims payment system is ******ed. I was led to buy the ultra package which should include everything, and then after submitting my ITR12, which i had to manually do on SARS website anyway, (so that was a complete waste of time and money), I get charged another R600 for my IRP6. The helpdesk admits that its confusing, yet there is no answer around it. One agent states I shouldn't have paid and another says that's just how it works. Now I'm on my last day to submit my irp6 and its just stuck there for a whole day with no movement. Now they also just simply close your calls with only assistance from an agent. I didn't even get any ebucks back from them which they claim you get back.
We're sorry for the frustration we caused!
On the eBucks, those will be paid out. It can take a little while to reflect on the FNB side, sometimes up to a month, so do keep an eye out over the coming weeks.
We have your details and our Helpdesk team is actively working on your account. We’ll be in touch directly from the Helpdesk with an update.
We're sorry for the frustration we caused!
On the eBucks, those will be paid out. It can take a little while to reflect on the FNB side, sometimes up to a month, so do keep an eye out over the coming weeks.
We have your details and our Helpdesk team is actively working on your account. We’ll be in touch directly from the Helpdesk with an update.