JC
John C
1 reviews | Active since Jun 2010
08 Oct 2025, 15:55
Is something going wrong at Taxtim?
For over a week now I have been asking Taxtim a question regarding how I am able to edit the capital gains section of my return to input some crypto profit. Everything was fine with answers until this point. I still have two questions left on the plan I'm using, so I have no idea why there is no reply. I've been using Taxtim for a number of years now and this is by far the worst and most expensive experience I've had with them.
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TaxTim's replyOfficial
16 Oct 2025, 11:01I’d like to take the opportunity to thank you for your continued support and again apologise for the issues you faced this year. We really appreciate your patience.
Our records show that your TAX return was successfully submitted on 9 October 2025 and that your SARS assessment has since been issued, which resolved your question about the capital gains section.
We value your loyalty to TaxTim and will make sure your future experience is smoother.
Our records show that your TAX return was successfully submitted on 9 October 2025 and that your SARS assessment has since been issued, which resolved your question about the capital gains section.
We value your loyalty to TaxTim and will make sure your future experience is smoother.
Best regards,
TaxTim's reply16 Oct 2025, 11:01
Official
I’d like to take the opportunity to thank you for your continued support and again apologise for the issues you faced this year. We really appreciate your patience.
Our records show that your TAX return was successfully submitted on 9 October 2025 and that your SARS assessment has since been issued, which resolved your question about the capital gains section.
We value your loyalty to TaxTim and will make sure your future experience is smoother.
Our records show that your TAX return was successfully submitted on 9 October 2025 and that your SARS assessment has since been issued, which resolved your question about the capital gains section.
We value your loyalty to TaxTim and will make sure your future experience is smoother.
Best regards,