MK
Megan K

1 reviews | Active since Jul 2011

12 Jul 2019, 09:33

Worst ever. Don't waste your money

There are so many hidden things that they don't tell you about until you need to claim and then when you claim there are always issues. I signed up in February and I still have not received my policy documents

0
Replies (2)
Talksure Sa
Talksure Sa's reply12 Jul 2019, 10:50
Official
Dear Megan

Thank you for reaching out to us.

Your query has been forwarded to our customer support team for urgent attention. We will be in contact with you shortly to discuss the matter further.

Regards
Talksure team
Talksure Sa
Talksure Sa's reply12 Jul 2019, 13:13
Official
Dear Megan,

Thank you for discussing your query with us. As mentioned, the relevant disclosures were made to you at the point of application. We have offered to have the call recordings played to you confirming the foregoing however you have accepted our feedback in good faith. We also note that the policy documents were provided to you by email previously and we have since forwarded your policy documentation to you at the email addresses provided by yourself to the customer support consultant.

We thank you for allowing us the opportunity to respond on the matter and we trust that you find the above to be in order.

Regards
Talksure team