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bucybabes B
1 reviews | Active since Jul 2017
13 Oct 2022, 11:16
worst company to deal with
I have a gab cover with them and have submitted a claim I was advised to send certain documents for the claim to be processed I did in the morning I get the same email I tried calling them 6 times the call gets disconnected.do you know how frustrating that is and their agents don't even bother to call back what a usless company !!
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Replies (3)0
Replies (3)
Talksure Sa's replyOfficial
13 Oct 2022, 13:52Dear Busisiwe
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Talksure Sa team
Talksure Sa's reply13 Oct 2022, 13:52
Official
Dear Busisiwe
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Talksure Sa team
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bucybabes B's updateReviewer Update
13 Oct 2022, 16:14Hi I am still waiting for a call back
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bucybabes B's update13 Oct 2022, 16:14
Reviewer Update
Hi I am still waiting for a call back
Talksure Sa's replyOfficial
19 Oct 2022, 09:08Dear Busisiwe
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding your policy however we were unable to reach you.
We will attempt to call you again shortly, should you have an alternate number that you would prefer to be called on kindly notify us.
For any additional assistance please contact Cubix Solutions on ***Monday to Friday 8:00am to 5:00pm.
Kind regards,
Talksure
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding your policy however we were unable to reach you.
We will attempt to call you again shortly, should you have an alternate number that you would prefer to be called on kindly notify us.
For any additional assistance please contact Cubix Solutions on ***Monday to Friday 8:00am to 5:00pm.
Kind regards,
Talksure
Talksure Sa's reply19 Oct 2022, 09:08
Official
Dear Busisiwe
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding your policy however we were unable to reach you.
We will attempt to call you again shortly, should you have an alternate number that you would prefer to be called on kindly notify us.
For any additional assistance please contact Cubix Solutions on ***Monday to Friday 8:00am to 5:00pm.
Kind regards,
Talksure
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding your policy however we were unable to reach you.
We will attempt to call you again shortly, should you have an alternate number that you would prefer to be called on kindly notify us.
For any additional assistance please contact Cubix Solutions on ***Monday to Friday 8:00am to 5:00pm.
Kind regards,
Talksure