1 reviews | Active since Jul 2021
Very Unhappy ex client
I arranged for a double deduction to be made on my account as i was in areas on my monthly installment. The deduction went off on the 25th June , today is the 09 July and my account is still SUSPENDED ( So i paid almost R2000 for nothing) and i am unable to go to the doctor as i am very ill. Called multiple times and i have still not found resolute.
Very quick to deduct money but very slow to update their system and offer quality service.
I have since updating this review cancelled my policy with Elixi ( Only now am i told that the suspension has been lifted) and personally will not recommend it to anyone as when i requested a refund for my payment was told that it would not be possible...so i paid for NOTHING! Never again!
Thank you for reaching out to us.
We are sad to hear of your recent experience as this is certainly not the service level we aspire to. Our customer support team will reach out to you shortly to assist you further and ensure a speedy resolution to your query.
Regards
Talksure team
Thank you for reaching out to us.
We are sad to hear of your recent experience as this is certainly not the service level we aspire to. Our customer support team will reach out to you shortly to assist you further and ensure a speedy resolution to your query.
Regards
Talksure team
After much reconsideration, I would recommend Talksure to other individuals as they have proven to me that my misfortune was a once off occurance and have worked hard at rectifying that..
After much reconsideration, I would recommend Talksure to other individuals as they have proven to me that my misfortune was a once off occurance and have worked hard at rectifying that..