1 reviews | Active since Jul 2019
Very dissatisfied and disappointed with talksures service.
Wow this is a heartfelt plea to any1 who is even considering signing up PLEASE DO NOT!!!!!PLEASE!
I joined them slightly over a year ago. Not once did i miss a premium but it just so happened that i got ****** at the atm month end and couldnt pay them or my car insurance or even my car. This was and is beyond my control . They said i will have to pay double i asked the agent how can that be ? Because this is a month to month cover meaning no payment no cover. And unfortunately i wont be able to afford a double payment for a month im not covered for????so i got slapped with option 1 - pay double option 2 lose all benefits and restart your policy along with the waiting period . Option 3 cancell. Well i argued how can i restart a policy after missing just 1 month and worst of all surely if i as a client was paying well and miss 1 payment something must be wrong . So i cancelled with them. Surely they dont care about their clients...or keeping faithful ones . Dear talksure at this rate you will lose clients .
My pilicy is cancelled and im shopping around for better .
Regards
Thank you for reaching out to us,
We are terribly sorry to hear of your mugging as we understand that it can be a really traumatic experience..
Kindly note that your query has been forwarded to our client support team for further investigation on the matter and we will be in contact with you within the day.
Regards,
Talksure team
Thank you for reaching out to us,
We are terribly sorry to hear of your mugging as we understand that it can be a really traumatic experience..
Kindly note that your query has been forwarded to our client support team for further investigation on the matter and we will be in contact with you within the day.
Regards,
Talksure team
Kindly note we have attempted to contact you on multiple occasions however to no avail. We have also emailed you advising same.
Please note that we have liaised with the underwriting manager in light of your query and a positive decision was taken to provide you with a concession. We have also sent you an email detailing the foregoing; kindly contact our client support team on ***should you wish to discuss the matter further.
Regards
Talksure team
Kindly note we have attempted to contact you on multiple occasions however to no avail. We have also emailed you advising same.
Please note that we have liaised with the underwriting manager in light of your query and a positive decision was taken to provide you with a concession. We have also sent you an email detailing the foregoing; kindly contact our client support team on ***should you wish to discuss the matter further.
Regards
Talksure team
Thank you for taking the time in responding to our email. We are most glad to confirm that the matter has been resolved to your satisfaction. We have since reinstated your cover and we look forward to your continued support.
Regards
Talksure team
Thank you for taking the time in responding to our email. We are most glad to confirm that the matter has been resolved to your satisfaction. We have since reinstated your cover and we look forward to your continued support.
Regards
Talksure team
Thank you for reviewing my matter .i do confirm that my issue has been resolved fairly .
Thank you for reviewing my matter .i do confirm that my issue has been resolved fairly .