Unrealiable service

<p>I took out a GAP COVER with talksure. I put down a claim and was sent the necessary documents which I sent back. 2 weeks later there was still no response regarding my claim so I decided to call them to ask what the problem was. I was told my claim was rejected. Nobody cared to inform me or send me an SMS or phone call to let me know. When I asked why this was the case, I'm told it's because of the waiting period. I told the gentleman who was helping me none of this was explained and his only response was "we are sorry about that". What ****es me off is that every month money is being deducted from my account and when I make a claim everyone is ducking and diving. I demand answers from these people </p>