AN
Adrian N
1 reviews | Active since Jul 2011
02 Jul 2020, 17:27
Thieving Talksure SA Gap Cover policy
I took out a policy in 2012 and cancelled in August 2017. It was a Talksure SA GAPcover. I changed to another company for a better deal, however since 2017 Talksure has debited my account every month with this cancelled policy premiums and I have to get it reversed when i noticed it again. I have phoned them to complain and my broker has complained however every month they still deduct for a policy that was cancelled. So beware easy to start but they then thieve your bank account when you are not looking. Cannot seem to get them to stop.
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Talksure Sa's replyOfficial
21 Jul 2020, 09:10Dear Adrian,
Thank you for reaching out to us.
We would like to extend our most sincere apology for the delay in our response as it appears that the system experienced a blooper and such we were not notified of your post through Hello Peter.
We have reviewed our records and confirm that the Gap cover policy you had app**** for with us was taken up in December 2014. Your policy has been active since and with you being on risk and thus covered for an insured event as defined in the policy terms and conditions.
We note that in December 2019 we had received a termination request as you had taken up a similar cover through a separate provider and to which we had obliged to.
We trust that we have been of assistance to you and that you will find the above to be in order.
Regards
Talksure team
Thank you for reaching out to us.
We would like to extend our most sincere apology for the delay in our response as it appears that the system experienced a blooper and such we were not notified of your post through Hello Peter.
We have reviewed our records and confirm that the Gap cover policy you had app**** for with us was taken up in December 2014. Your policy has been active since and with you being on risk and thus covered for an insured event as defined in the policy terms and conditions.
We note that in December 2019 we had received a termination request as you had taken up a similar cover through a separate provider and to which we had obliged to.
We trust that we have been of assistance to you and that you will find the above to be in order.
Regards
Talksure team
Talksure Sa's reply21 Jul 2020, 09:10
Official
Dear Adrian,
Thank you for reaching out to us.
We would like to extend our most sincere apology for the delay in our response as it appears that the system experienced a blooper and such we were not notified of your post through Hello Peter.
We have reviewed our records and confirm that the Gap cover policy you had app**** for with us was taken up in December 2014. Your policy has been active since and with you being on risk and thus covered for an insured event as defined in the policy terms and conditions.
We note that in December 2019 we had received a termination request as you had taken up a similar cover through a separate provider and to which we had obliged to.
We trust that we have been of assistance to you and that you will find the above to be in order.
Regards
Talksure team
Thank you for reaching out to us.
We would like to extend our most sincere apology for the delay in our response as it appears that the system experienced a blooper and such we were not notified of your post through Hello Peter.
We have reviewed our records and confirm that the Gap cover policy you had app**** for with us was taken up in December 2014. Your policy has been active since and with you being on risk and thus covered for an insured event as defined in the policy terms and conditions.
We note that in December 2019 we had received a termination request as you had taken up a similar cover through a separate provider and to which we had obliged to.
We trust that we have been of assistance to you and that you will find the above to be in order.
Regards
Talksure team