ST
Steph T

1 reviews | Active since Mar 2015

05 Mar 2015, 12:31

THEFT AND UNATHORISED DEDUCTION

Last year when I took out a gap policy I was offered a 24/7 road accident assistance with a panic button on my cellphone. I made it clear that I did not want to pay R49 per month however was advised it came with a free 30 day trial period. After being badgered into the trial period I again stipulated that I was not interested. Yesterday I received a phone call (over a year later) saying I have yet to press the panic button. I told the consultant calling me that I never agreed or accepted to take the product but was told I had been paying for it for well over a year.<br> This is theft and ***** and misrepresention and I demand that my money be refunded to me. <br> <br> The consultant I spoke to said they would call me back however has failed to do so.

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Replies (1)
Talksure Sa
Talksure Sa's reply27 Mar 2015, 09:55
Official
Hello Stephtouz,

Thank you discussing your complaint with us. We have resolved your query to your satisfaction. Kind Regards The 24/7 ASAP Team