TA
Tess A
1 reviews | Active since Nov 2017
26 Nov 2019, 12:12
Terrible Service
Thought i was signing up for a brilliant medical aid. Turned out to be not very good. Nobody is willing to go the extra mile. Not helpful at all.
Myself and my brother signed up in May together. I had to phone about 2 times to find out where my card is. My brother has not received his card as yet and we are in November.
They are really not willing to go the extra mile to make clients happy. When chatting to a representative they are miserable.
Helpful (0)
Replies (2)0
Replies (2)
Talksure Sa's replyOfficial
26 Nov 2019, 12:38Dear Tess,
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention on the matter and they will be in contact with you shortly to discuss the matter further.
Regards
Talksure team
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention on the matter and they will be in contact with you shortly to discuss the matter further.
Regards
Talksure team
Talksure Sa's reply26 Nov 2019, 12:38
Official
Dear Tess,
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention on the matter and they will be in contact with you shortly to discuss the matter further.
Regards
Talksure team
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention on the matter and they will be in contact with you shortly to discuss the matter further.
Regards
Talksure team
Talksure Sa's replyOfficial
04 Dec 2019, 13:03Dear Tess,
Thank you for allowing us the opportunity to assist with your query. As discussed with your brother a moment ago, the cards are intended to be delivered today by courier and the waybill number has also been provided to him for his perusal.
We thank you for your patience whilst we resolved your query and we look forward to your ongoing support.
Regards
Talksure team
Thank you for allowing us the opportunity to assist with your query. As discussed with your brother a moment ago, the cards are intended to be delivered today by courier and the waybill number has also been provided to him for his perusal.
We thank you for your patience whilst we resolved your query and we look forward to your ongoing support.
Regards
Talksure team
Talksure Sa's reply04 Dec 2019, 13:03
Official
Dear Tess,
Thank you for allowing us the opportunity to assist with your query. As discussed with your brother a moment ago, the cards are intended to be delivered today by courier and the waybill number has also been provided to him for his perusal.
We thank you for your patience whilst we resolved your query and we look forward to your ongoing support.
Regards
Talksure team
Thank you for allowing us the opportunity to assist with your query. As discussed with your brother a moment ago, the cards are intended to be delivered today by courier and the waybill number has also been provided to him for his perusal.
We thank you for your patience whilst we resolved your query and we look forward to your ongoing support.
Regards
Talksure team