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Tracey S

1 reviews | Active since Jul 2018

31 Jul 2018, 11:45

Talksure - Who did they buy their database from??

Talksure Trading phoned me yesterday to market Gap Cover. When I asked where they got my number from, they said Telegenics and gave me the number ********** . I advised that I had not given either Telegenics or Talksure my details and they are in contravention of the POPI Act. Phoned Telegenics this morning and was advised that they are a Construction Company in Polokwane!!!! So much for adhering to the POPI Act.

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Replies (2)
Talksure Sa
Talksure Sa's reply01 Aug 2018, 09:28
Official

Dear Tracey, Thank you for reaching out to us. We sincerely apologize for any inconvenience that may have been caused. Your query has been forwarded to client services team whom will be in contact with you during the course of the day to discuss your query further. Regards, TalksureSA.

Talksure Sa
Talksure Sa's reply01 Aug 2018, 11:41
Official

Dear Tracey, Thank you for taking the time in discussing your query with us. As mentioned, the data had been sourced from a company called Telegenix. We note that Telegenix has since closed and this may have been the reason why you were unable to contact them.

We further confirm that we have added your details onto our Do Not Call list and as such, you will no longer receive calls from within our organization. Thank you once again for allowing us the opportunity in responding to the matter. Regards, TalksureSA.