JS
Joanne S
1 reviews | Active since Feb 2019
20 Feb 2019, 16:52
TALKSURE SUCKS
I signed up to be part of Elixihealth, Talksure SA in May last year... Up to date i have not received my policy cards, and when asking for the cards, they say that it has been sent. September 2018, November 2018 and i have now requested for it again in February 2019. I am cancelling my policy with them and searching for another....
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Replies (3)0
Replies (3)
Talksure Sa's replyOfficial
21 Feb 2019, 08:11Dear Joanne
Thank you for reaching out to us.
You query has been escalated to the relevant department for urgent assistance on the matter. We will be in contact with you during the course of today to update you same.
Regards
Talksure team
Thank you for reaching out to us.
You query has been escalated to the relevant department for urgent assistance on the matter. We will be in contact with you during the course of today to update you same.
Regards
Talksure team
Best regards,
Talksure Sa's reply21 Feb 2019, 08:11
Official
Dear Joanne
Thank you for reaching out to us.
You query has been escalated to the relevant department for urgent assistance on the matter. We will be in contact with you during the course of today to update you same.
Regards
Talksure team
Thank you for reaching out to us.
You query has been escalated to the relevant department for urgent assistance on the matter. We will be in contact with you during the course of today to update you same.
Regards
Talksure team
Best regards,
Talksure Sa's replyOfficial
26 Feb 2019, 08:29Dear Joanne
Kindly note we have attempted to contact you on few occasions however to no avail. We have sent you text messages advising same. We will attempt to contact you during the course of today.
Regards
Talksure team
Kindly note we have attempted to contact you on few occasions however to no avail. We have sent you text messages advising same. We will attempt to contact you during the course of today.
Regards
Talksure team
Best regards,
Talksure Sa's reply26 Feb 2019, 08:29
Official
Dear Joanne
Kindly note we have attempted to contact you on few occasions however to no avail. We have sent you text messages advising same. We will attempt to contact you during the course of today.
Regards
Talksure team
Kindly note we have attempted to contact you on few occasions however to no avail. We have sent you text messages advising same. We will attempt to contact you during the course of today.
Regards
Talksure team
Best regards,
Talksure Sa's replyOfficial
28 Feb 2019, 13:56Dear Joanne
Kindly note we have attempted to contact you on multiple occasions however to no avail.
Please be advised that your Elixi Health policy has been cancelled with immediate effect. Note that banking submissions have taken place prior to your cancellation request and as such a debit order will go off on your selected debit date, we will arrange for a refund for the premium collected should the debit go off successfully. We have also sent you an email confirming same.
Thank you for allowing us an opportunity to respond on the matter and we trust that you find the above to be in order.
Regards
Talksure team
Kindly note we have attempted to contact you on multiple occasions however to no avail.
Please be advised that your Elixi Health policy has been cancelled with immediate effect. Note that banking submissions have taken place prior to your cancellation request and as such a debit order will go off on your selected debit date, we will arrange for a refund for the premium collected should the debit go off successfully. We have also sent you an email confirming same.
Thank you for allowing us an opportunity to respond on the matter and we trust that you find the above to be in order.
Regards
Talksure team
Best regards,
Talksure Sa's reply28 Feb 2019, 13:56
Official
Dear Joanne
Kindly note we have attempted to contact you on multiple occasions however to no avail.
Please be advised that your Elixi Health policy has been cancelled with immediate effect. Note that banking submissions have taken place prior to your cancellation request and as such a debit order will go off on your selected debit date, we will arrange for a refund for the premium collected should the debit go off successfully. We have also sent you an email confirming same.
Thank you for allowing us an opportunity to respond on the matter and we trust that you find the above to be in order.
Regards
Talksure team
Kindly note we have attempted to contact you on multiple occasions however to no avail.
Please be advised that your Elixi Health policy has been cancelled with immediate effect. Note that banking submissions have taken place prior to your cancellation request and as such a debit order will go off on your selected debit date, we will arrange for a refund for the premium collected should the debit go off successfully. We have also sent you an email confirming same.
Thank you for allowing us an opportunity to respond on the matter and we trust that you find the above to be in order.
Regards
Talksure team
Best regards,