SV
Susan V
1 reviews | Active since Dec 2017
15 Jul 2019, 17:02
Talksure still gives run around
Talksure promised to refund me the premiums deducated from last year when I cancelled the policy, but I still have not received the refund. Rivash Ramdhani. promised it would be done last Thursday.
Clearly Talksure does not keep its promises.
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Replies (2)0
Replies (2)
Talksure Sa's replyOfficial
16 Jul 2019, 14:09Dear Susan,
Thank you for reaching out to us.
Kindly note that your refund request was sent to the Underwriting manager for processing. We apologize for the undue delay of same; we have requested for proof of payment to provided to us once the refund has been processed and we will forward to you same for your records. We anticipate the refund to be processed within the week.
Regards
Talksure team
Thank you for reaching out to us.
Kindly note that your refund request was sent to the Underwriting manager for processing. We apologize for the undue delay of same; we have requested for proof of payment to provided to us once the refund has been processed and we will forward to you same for your records. We anticipate the refund to be processed within the week.
Regards
Talksure team
Talksure Sa's reply16 Jul 2019, 14:09
Official
Dear Susan,
Thank you for reaching out to us.
Kindly note that your refund request was sent to the Underwriting manager for processing. We apologize for the undue delay of same; we have requested for proof of payment to provided to us once the refund has been processed and we will forward to you same for your records. We anticipate the refund to be processed within the week.
Regards
Talksure team
Thank you for reaching out to us.
Kindly note that your refund request was sent to the Underwriting manager for processing. We apologize for the undue delay of same; we have requested for proof of payment to provided to us once the refund has been processed and we will forward to you same for your records. We anticipate the refund to be processed within the week.
Regards
Talksure team
Talksure Sa's replyOfficial
22 Jul 2019, 12:15Dear Susan,
As discussed with you by phone last Friday, you have confirmed receipt of the refund. We thank you for your patience and for allowing us the opportunity in resolving the matter to your satisfaction.
Regards,
Talksure team
As discussed with you by phone last Friday, you have confirmed receipt of the refund. We thank you for your patience and for allowing us the opportunity in resolving the matter to your satisfaction.
Regards,
Talksure team
Talksure Sa's reply22 Jul 2019, 12:15
Official
Dear Susan,
As discussed with you by phone last Friday, you have confirmed receipt of the refund. We thank you for your patience and for allowing us the opportunity in resolving the matter to your satisfaction.
Regards,
Talksure team
As discussed with you by phone last Friday, you have confirmed receipt of the refund. We thank you for your patience and for allowing us the opportunity in resolving the matter to your satisfaction.
Regards,
Talksure team