Talksure SA sales consultants are *********!!!

I have been ****** by this company. a sales consultant by the name siphamandla ngwenya called be to sell me a medical aid Gap cover. Initially I was interested but we had to cut the call because he called me during working hours and I had to attend to my work. We arranged for a call back on the 2nd of June 2021 and at that point I was not interested in taking the cover. I explicitly told him that I am not interested anymore and we had not even concluded the signing up of this cover. I was shocked when I was debited R439 on the 27th of June. This guy activated this cover without my consent and that is a crime! their calls are apparently recorded for quality and security purposes. I demand that the call be listened to so that they can hear that I did not sign up for this. I have worked very hard to fix my finances and my credit score for these ********* to cover and **** it up like this because I have had the debit order reversed. I've spoken to sameera sareed, who is a customer service consultant who has assured me today (24/6/2021) that she has cancelled the policy and that i do not owe talksre SA a cent and that i will not be debited any further. She also promised me that her Line manager by the name jaon mair will give me a call back to fix this ******** act! I am so disappointed at the sales consultant siphamandla ngwenya for doing this to me because he assured me that he did not activate the policy. He was so polite and sounded professional on the call, only to find out that he's ******** me. He has committed this crime just so he can get a commission. I Demand that something be done about this ******** act!!!