Talksure SA must be proud to have staff like Nivashnee

This rating is not for Talksure SA itself but for Nivashnee Singh who is one of the employees at Talksure SA. I was unable to resolve a query with regards to my GAP policy whereby my policy was cancelled and I was informed that there was no way to reinstate. I was basically shown the door after 8 years of being a client of the Talksure SA GAP cover. Nivashnee Singh saw my post on Hellopeter and tried everything in her power to assist me to get the matter resolved. Where I was told before from the staff at Talksure SA that I had no option to reinstate my policy, Nivashnee Singh did not give up and managed to assist within the approved company process and procedures to reinstate my GAP policy. Thank you for your assistance Nivashnee Singh. Talksure SA can be glad to have employees like you who will do anything to keep a good client relationship. What Talksure SA clearly do not understand is to train ALL their staff to do as much as possible to maintain clients, especially in the current situation with the economy in South Africa caused by the national disaster from Covid-19, instead of just taking a call and saying, "There are no other options available, thanks, goodbye".