1 reviews | Active since Jul 2019
Talksure SA and Unity hiding from its clients
A warning to all potential and current clients of both Talksure SA and Unity Health / Elixi plan. For reasons unknown, none of Unity's numbers is working, getting info it no longer exists. When you phone Talksure they then field any and all calls to Unity thereby creating a wall and preventing the public from speaking to Unity. When requesting the supervisor's name and number, this too cannot be given out (You are told she will call you when she is available), so the call centre agent has basically been instructed to run interference and to field/block all calls. The agent can apparently contact Unity but she cannot put you through and you are then given an e-mail to correspond with. The number she provided to contact Unity "directly" is a modem dial-up connection point, no surprise there. So there seems to be something going on at Unity that Talksure does not want the public to know and is doing everything in its power to block the public from finding out what is going on.
Thank you for reaching out and allowing us the opportunity to assist with your query.
Our customer support team has made contact with you and helped you get in touch with Unity health, we have also provided you with alternate contact details for them.
We extend an apology for any inconveniences that may have been caused.
Regards
Elixi Team
Thank you for reaching out and allowing us the opportunity to assist with your query.
Our customer support team has made contact with you and helped you get in touch with Unity health, we have also provided you with alternate contact details for them.
We extend an apology for any inconveniences that may have been caused.
Regards
Elixi Team
