MW
Muller W
1 reviews | Active since May 2020
18 May 2020, 13:42
Talksure harassment
If I could give a -star I would have. This is now 13h30 and I already received SIX calls from their *** number. It does not help to tell them you're not interested, an hour later, if you're lucky, another consultant phones you. I have now decided to open a case of harassment against this company and also that this matter to the Ombudsman. This is pure harassment
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Replies (2)0
Replies (2)
Talksure Sa's replyOfficial
18 May 2020, 15:44Dear Mr. Muller
Thank you for reaching out to us.
We are sad to hear of your recent experience with us. Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards,
TalksureSA team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us. Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards,
TalksureSA team
Talksure Sa's reply18 May 2020, 15:44
Official
Dear Mr. Muller
Thank you for reaching out to us.
We are sad to hear of your recent experience with us. Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards,
TalksureSA team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us. Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards,
TalksureSA team
Talksure Sa's replyOfficial
19 May 2020, 13:38Dear Mr. Muller
Thank you for taking our call and providing us with an opportunity to discuss the matter with you.
As we have confirmed with you by phone, we had attempted to contact you regarding your existing service with Talksure SA and where you had requested us to call you back as you were busy driving. It was certainly not our intention to inconvenience you as our call to you was to ensure that you as a valued customer continue to have access to your benefits.
We would like to extend our most sincere apologies to you for the inconvenience caused and we would like to thank you again for allowing us the opportunity to resolve the matter to your satisfaction.
Regards
TalksureSA team
Thank you for taking our call and providing us with an opportunity to discuss the matter with you.
As we have confirmed with you by phone, we had attempted to contact you regarding your existing service with Talksure SA and where you had requested us to call you back as you were busy driving. It was certainly not our intention to inconvenience you as our call to you was to ensure that you as a valued customer continue to have access to your benefits.
We would like to extend our most sincere apologies to you for the inconvenience caused and we would like to thank you again for allowing us the opportunity to resolve the matter to your satisfaction.
Regards
TalksureSA team
Talksure Sa's reply19 May 2020, 13:38
Official
Dear Mr. Muller
Thank you for taking our call and providing us with an opportunity to discuss the matter with you.
As we have confirmed with you by phone, we had attempted to contact you regarding your existing service with Talksure SA and where you had requested us to call you back as you were busy driving. It was certainly not our intention to inconvenience you as our call to you was to ensure that you as a valued customer continue to have access to your benefits.
We would like to extend our most sincere apologies to you for the inconvenience caused and we would like to thank you again for allowing us the opportunity to resolve the matter to your satisfaction.
Regards
TalksureSA team
Thank you for taking our call and providing us with an opportunity to discuss the matter with you.
As we have confirmed with you by phone, we had attempted to contact you regarding your existing service with Talksure SA and where you had requested us to call you back as you were busy driving. It was certainly not our intention to inconvenience you as our call to you was to ensure that you as a valued customer continue to have access to your benefits.
We would like to extend our most sincere apologies to you for the inconvenience caused and we would like to thank you again for allowing us the opportunity to resolve the matter to your satisfaction.
Regards
TalksureSA team