1 reviews | Active since Jan 2011
Talksure/ Elixi Health Worst service
Someone called my grandmother and sold her a Health insurance product in NOvember 2017. To date she never received the card or were able to make use of the service. Why are they targeting vulnerable old people and sell them products that is inferior and not suitable.
I am now trying to sort this out and have been hanging on to the call centre line for 14 minutes, with not one answer yet, just trying to get a membership certificate in order for my poor granny who has been paying for the service for four months to go see a GP.
Shame on you, worst product ever
Dear Marnus, Thank you for reaching out to us. We are currently investigating your query and feedback will be provided shortly. Regards, TalksureSA.
Dear Marnus, Thank you for reaching out to us. We are currently investigating your query and feedback will be provided shortly. Regards, TalksureSA.
Dear Marnus,
Kindly note as discussed yesterday with Shevani Haripersad, we have requested feedback on the concerns raised by you. Once feedback is obtained from the relevant parties, Shevani Haripersad will update you same. Thank you for your understanding and patience in this regard. Regards, TalksureSA.
Dear Marnus,
Kindly note as discussed yesterday with Shevani Haripersad, we have requested feedback on the concerns raised by you. Once feedback is obtained from the relevant parties, Shevani Haripersad will update you same. Thank you for your understanding and patience in this regard. Regards, TalksureSA.
Dear Marnus
Kindly note as discussed with Shevani Haripersad, the general schedule of insurance , policy wording along with policy brochures have been sent to you. The statement of account of premiums paid thus far has also been provided to you. Shevani has also emailed you the circular from the Council for Medical Schemes regarding the exemption framework for primary health-care providers and as mentioned, you are welcome to contact the CMS for confirmation. We trust that the above has addressed and provided you with clarity on your queries. Should you require any further assistance, you are welcome to contact Shevani Haripersad. Regards, TalksureSA.
Dear Marnus
Kindly note as discussed with Shevani Haripersad, the general schedule of insurance , policy wording along with policy brochures have been sent to you. The statement of account of premiums paid thus far has also been provided to you. Shevani has also emailed you the circular from the Council for Medical Schemes regarding the exemption framework for primary health-care providers and as mentioned, you are welcome to contact the CMS for confirmation. We trust that the above has addressed and provided you with clarity on your queries. Should you require any further assistance, you are welcome to contact Shevani Haripersad. Regards, TalksureSA.