GR
Giuseppe R
1 reviews | Active since May 2015
24 Mar 2021, 18:10
TALKSURE @AMBLEDOWN, OSIRIS. FAILURE TO DELIVER ON ITS PROMISE
I have been engaged with this medical aid GAP cover for nine months to recover payments not covered by my medical aid, concerning hospitalisation for a right knee operation as well as subsequent cancer treatment. To say that dealing with TALKSURE AMBLEDOWN is frustrating would be an understatement, it is physically, mentally and psychologically. it is downright depressing. Battling the cancer was a walk in the park. Giuseppe D F Ricci.
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Replies (1)
Talksure Sa's replyOfficial
26 Mar 2021, 07:58Dear Giuseppe
Thank you for allowing us the opportunity to look into this query.
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and assisted with your request. We have contacted the insurer and escalated the claim on your behalf. All document have been received for processing by the insurer.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Kind regards
Talksure Team
Talksure Sa's reply26 Mar 2021, 07:58
Official
Dear Giuseppe
Thank you for allowing us the opportunity to look into this query.
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and assisted with your request. We have contacted the insurer and escalated the claim on your behalf. All document have been received for processing by the insurer.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Kind regards
Talksure Team