rW
rory W

1 reviews | Active since Mar 2013

12 Dec 2019, 15:48

TALK SURE TALKS *******

I have been called about 7 times by this crowd.

They are calling on behalf of Multi choice.

I ask are you Multi choice no we calling on behalf of them.

I say so Multi choice called you up and said please phone Rory De Wet.

No they gave us your information.

They then inform me that the call will be recorded.

I say but you need to ask me to record call you cant just decide to record it.

But our company procedures say we need to record call and tell you.

I dont work for your company and as such I dont care what your procedures say.

But if I cant record call Im not allowed to talk to you.

Finally the make sense.

The gist is they want to sell me insurance for my decoders.

But if Multi choice gave them my information did Multi choice not also tell them I already have insurance on the decoders.

Come on Multi choice Get it right.

0
Replies (2)
Talksure Sa
Talksure Sa's reply12 Dec 2019, 16:09
Official
Dear Rory

Thank you for reaching out to us. 

Your query has been forwarded to our customer support team for urgent attention on the matter and they will in contact with you shortly to discuss the matter further.

Regards
Talksure team
Talksure Sa
Talksure Sa's reply12 Dec 2019, 16:25
Official
Dear Rory

Thank you for discussing your query with us. We have added your details onto our Do Not Call list and therefore you will no longer receive calls from within our organization. 

We sincerely apologize again for the inconvenience and we trust that we have been of assistance to you.

Regards
Talksure team