YV
Yunus V
1 reviews | Active since May 2013
09 Sept 2022, 21:58
Talk sure - pathetic after sales service
Very quick to call the consumer and get them signed up. After that, you don’t receive any policy documentation until you actually call the company they represented for that call. No replies to emails directly to the team lead nor any response from logging the complaint on their website.
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Replies (1)
Talksure Sa's replyOfficial
12 Sept 2022, 09:18Dear Yunus
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
May you kindly provide us with your contact details/ email address/ policy number for one of our customer support consultant's to contact you for further assistance on the matter.
Regards
Talksure Sa team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
May you kindly provide us with your contact details/ email address/ policy number for one of our customer support consultant's to contact you for further assistance on the matter.
Regards
Talksure Sa team
Talksure Sa's reply12 Sept 2022, 09:18
Official
Dear Yunus
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
May you kindly provide us with your contact details/ email address/ policy number for one of our customer support consultant's to contact you for further assistance on the matter.
Regards
Talksure Sa team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
May you kindly provide us with your contact details/ email address/ policy number for one of our customer support consultant's to contact you for further assistance on the matter.
Regards
Talksure Sa team