1 reviews | Active since Oct 2018
Still not a happy client!!!
And now to further elaborate on my previous complaint. Rivash phoned me and was the greatest of help. He said that I must get the invoice sorted out by the doctor and then redo my claim and phone him. Now I phoned on Thursday last week and spoke to an Indian lady whose name escapes me now and left a message for Rivash to phone me. It is now Friday and still no phone call... I am really not happy with the type of service I am getting. And then Unity Health is just as bad. I sent my claim in almost two weeks ago. Now all of a sudden I need to send a copy of my ID through which I did not have to do on any previous claim... I have to really make a plan and move somewhere else... This is so ridiculous that one has to struggle to get your money back from them...
Thank you for reaching out to us.
We sincerely apologize for the negative experience you've had thus far as this is not the way we do business. Rivash will be in contact with you shortly to assist you further.
Regards
Talksure team
Thank you for reaching out to us.
We sincerely apologize for the negative experience you've had thus far as this is not the way we do business. Rivash will be in contact with you shortly to assist you further.
Regards
Talksure team
Thank you for discussing your query with us.
We have received confirmation that your claim has been processed and paid. Please note that additional supporting documents may be requested by the Underwriting manager and this is also discussed on your policy documents; this is a requirement for FICA and audit purposes. We do apologize for the inconvenience if this was not explained to you.
We would like to thank you for your patience on the matter and allowing us the opportunity to have this resolved to your satisfaction.
Regards
Talksure team
Thank you for discussing your query with us.
We have received confirmation that your claim has been processed and paid. Please note that additional supporting documents may be requested by the Underwriting manager and this is also discussed on your policy documents; this is a requirement for FICA and audit purposes. We do apologize for the inconvenience if this was not explained to you.
We would like to thank you for your patience on the matter and allowing us the opportunity to have this resolved to your satisfaction.
Regards
Talksure team