SC
Sheena C

1 reviews | Active since Nov 2018

26 Nov 2018, 11:46

Rude talksure SA agents

Agents at call centre's are so rude. A Indian lady calls trying to get me to get some tracker of my car(which I don't have). I tell her I'm not interested thank you, she goes on to shouting at me saying I must let her talk, I said I have been getting calls daily which Iv been ignoring, she tells me know she doesn't call daily. Eventually with her rude manners and raising her voice at me I put down. If I don't want the service or don't want to listen I don't have to it is my right because of that even when I do need a service like that I will never ever take it out with them. This company does not take no for an answer and gets very rude when I try to e plain why, they don't even give me a chance to explain why.

0
Replies (2)
Talksure Sa
Talksure Sa's reply26 Nov 2018, 12:14
Official
Dear Sheena

Thank you for reaching out to us.

Your query has been forwarded to our client services team whom will be in contact with you. We sincerely apologize for any inconvenience caused in this regard.

Regards
Talksure team
Talksure Sa
Talksure Sa's reply03 Dec 2018, 13:34
Official
Dear Sheena

Thank you for allowing us the opportunity to discuss the matter with you. 

As requested by yourself, we have arranged for the sales consultant in question to provide you with a personal apology on the way she had conducted herself. 

On behalf of Talksure, we would also like to extend our sincere apologies for the negative experience you have had as this is not the way we do business here at Talksure.

Regards
Talksure team