Poor billing, dishonest staff

I was contacted by a representative from Talksure re the 24/7 policy for R49.00 pm. I signed up and was asked for names of other parties I thought may be interested. I supp**** names and was subsequently billed R 160.00 on 15 November 2014. When I queried I was told it was for myself and my additional beneficiaries. When I explained that I hadn't signed on additionals and would like a refund I was advised that it was my error and no refund was due to me.<br> On 26 November I emailed Miss Fareed instructing that my policy be cancelled and Talksure continued to bill me. When I queried I was again told I hadn't cancelled and am therefore not entitle to a refund even though I have written proof. I was told that they checked their recordings and error is mine.