MM
Mohammed M
1 reviews | Active since Aug 2019
04 Oct 2019, 11:00
Pathetic service talk sure trading 24/7
Have a monthly debit order with talk sure trading 24/7 which is an panic helpline service whilst on the road. .absolutely poor service received over the last two months with mess ups to my debit orders still not sorted & pathetic consultants who keep apologising & escalating complaints with no proper resolution.
Spoke to a Nomfuso Ndlovu , Sarika Ramlall & a senior advisor , Rivash who was supposed to call me by 9 am on 4/10!! Still waiting for his call. Just 3 of many inefficient & useless people iv dealt with.
Helpful (0)
Replies (5)0
Replies (5)
Talksure Sa's replyOfficial
04 Oct 2019, 11:20Dear Mohammed
Thank you for reaching out to us.
We sincerely apologize for the inconvenience that you have experienced thus far. Your query has been forwarded to our customer support team fir urgent attention on the matter and they will be in contact with you shortly to discuss the matter with you.
Regards
Talksure team
Thank you for reaching out to us.
We sincerely apologize for the inconvenience that you have experienced thus far. Your query has been forwarded to our customer support team fir urgent attention on the matter and they will be in contact with you shortly to discuss the matter with you.
Regards
Talksure team
Talksure Sa's reply04 Oct 2019, 11:20
Official
Dear Mohammed
Thank you for reaching out to us.
We sincerely apologize for the inconvenience that you have experienced thus far. Your query has been forwarded to our customer support team fir urgent attention on the matter and they will be in contact with you shortly to discuss the matter with you.
Regards
Talksure team
Thank you for reaching out to us.
We sincerely apologize for the inconvenience that you have experienced thus far. Your query has been forwarded to our customer support team fir urgent attention on the matter and they will be in contact with you shortly to discuss the matter with you.
Regards
Talksure team
MM
Mohammed M's updateReviewer Update
04 Oct 2019, 11:25Don't make promises that you guys can't deliver on. You guys can't comprehend simple stuff & there's been one misunderstanding after another with useless consultant's iv dealt with!! Unacceptable.
MM
Mohammed M's update04 Oct 2019, 11:25
Reviewer Update
Don't make promises that you guys can't deliver on. You guys can't comprehend simple stuff & there's been one misunderstanding after another with useless consultant's iv dealt with!! Unacceptable.
MM
Mohammed M's updateReviewer Update
04 Oct 2019, 11:53Rivash called me at 11am , two hours later with not a clue about my complaint!!! A disgrace from a " SENIOR ADVISOR "
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Mohammed M's update04 Oct 2019, 11:53
Reviewer Update
Rivash called me at 11am , two hours later with not a clue about my complaint!!! A disgrace from a " SENIOR ADVISOR "
MM
Mohammed M's updateReviewer Update
04 Oct 2019, 12:48Just received a email from Waynereeve Pillay. Apologized for all the inconvenience to myself & agreed as compensation to effectively waive/write off premiums from August to December 2019.
Thank you Wayne . hope that there is no further mess up going forward.
Thank you Wayne . hope that there is no further mess up going forward.
MM
Mohammed M's update04 Oct 2019, 12:48
Reviewer Update
Just received a email from Waynereeve Pillay. Apologized for all the inconvenience to myself & agreed as compensation to effectively waive/write off premiums from August to December 2019.
Thank you Wayne . hope that there is no further mess up going forward.
Thank you Wayne . hope that there is no further mess up going forward.
Talksure Sa's replyOfficial
04 Oct 2019, 13:36Dear Mohammed
Thank you for allowing us the opportunity to respond to the matter and we are glad that the query has been resolved to your satisfaction.
Regards
Talksure team
Thank you for allowing us the opportunity to respond to the matter and we are glad that the query has been resolved to your satisfaction.
Regards
Talksure team
Talksure Sa's reply04 Oct 2019, 13:36
Official
Dear Mohammed
Thank you for allowing us the opportunity to respond to the matter and we are glad that the query has been resolved to your satisfaction.
Regards
Talksure team
Thank you for allowing us the opportunity to respond to the matter and we are glad that the query has been resolved to your satisfaction.
Regards
Talksure team