EO
Ernest O
1 reviews | Active since Jan 2020
30 Sept 2020, 01:39
Membership Card
Bad very Baaaaaad services. I app**** seven months ago for cover not yet received my membership card and for my spouse.
Every time I call their service centre they promise to send the cards.
Helpful (0)
Replies (2)0
Replies (2)
Talksure Sa's replyOfficial
30 Sept 2020, 09:45Dear Ernest
Thank you for reaching out to us.
We note that your cover with us started on 01st July 2020 and during application you were informed that your membership cards should be delivered within the next 45 days of your first payment; regrettably, printing services were affected due to lock down restrictions causing a slight a delay in getting your membership card to you. Whilst you are able to use your membership certificate to access your benefits, you can also download the Elixi App which gives you access to a digital card.
Our customer support team will be in contact with you shortly to provide you with more information.
Regards
Talksure team
Thank you for reaching out to us.
We note that your cover with us started on 01st July 2020 and during application you were informed that your membership cards should be delivered within the next 45 days of your first payment; regrettably, printing services were affected due to lock down restrictions causing a slight a delay in getting your membership card to you. Whilst you are able to use your membership certificate to access your benefits, you can also download the Elixi App which gives you access to a digital card.
Our customer support team will be in contact with you shortly to provide you with more information.
Regards
Talksure team
Talksure Sa's reply30 Sept 2020, 09:45
Official
Dear Ernest
Thank you for reaching out to us.
We note that your cover with us started on 01st July 2020 and during application you were informed that your membership cards should be delivered within the next 45 days of your first payment; regrettably, printing services were affected due to lock down restrictions causing a slight a delay in getting your membership card to you. Whilst you are able to use your membership certificate to access your benefits, you can also download the Elixi App which gives you access to a digital card.
Our customer support team will be in contact with you shortly to provide you with more information.
Regards
Talksure team
Thank you for reaching out to us.
We note that your cover with us started on 01st July 2020 and during application you were informed that your membership cards should be delivered within the next 45 days of your first payment; regrettably, printing services were affected due to lock down restrictions causing a slight a delay in getting your membership card to you. Whilst you are able to use your membership certificate to access your benefits, you can also download the Elixi App which gives you access to a digital card.
Our customer support team will be in contact with you shortly to provide you with more information.
Regards
Talksure team
Talksure Sa's replyOfficial
06 Oct 2020, 09:53Dear Ernest
Kindly note that we have received great news that your membership card will be dispatched today and you should receive them by courier tomorrow. We will be in contact with you in due course once we have a waybill number available for the package.
Regards
Talksure team
Kindly note that we have received great news that your membership card will be dispatched today and you should receive them by courier tomorrow. We will be in contact with you in due course once we have a waybill number available for the package.
Regards
Talksure team
Talksure Sa's reply06 Oct 2020, 09:53
Official
Dear Ernest
Kindly note that we have received great news that your membership card will be dispatched today and you should receive them by courier tomorrow. We will be in contact with you in due course once we have a waybill number available for the package.
Regards
Talksure team
Kindly note that we have received great news that your membership card will be dispatched today and you should receive them by courier tomorrow. We will be in contact with you in due course once we have a waybill number available for the package.
Regards
Talksure team