BS
Busi S

1 reviews | Active since Oct 2016

17 May 2022, 13:47

lack of feedback

Nokuphiwa Zulu she called me to confirm why I did not pay my premiums for May I told her that in November I told them to cancel the policy she saw the notes of the person I spoke with and promised to give feedback regarding my refund she has since not gotten back to me.

0
Replies (1)
Talksure Sa
Talksure Sa's reply17 May 2022, 17:06
Official
Dear Busi

Thank you for reaching out to us. 

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Our customer support team has investigated the matter and will provide you with the resolution on 18/05/2022.

Regards 
Talksure Sa team