NW
Noleen W
1 reviews | Active since Oct 2018
12 Nov 2019, 16:45
Frustrated and angry.
It has now been a week since I received a phone call and being promised I will be paid for my claim... The claim says paid but the money is not in my account. I can't change my reviews to good reviews with this company because it is always such a struggle.
Helpful (0)
Replies (2)0
Replies (2)
Talksure Sa's replyOfficial
13 Nov 2019, 08:33Dear Noleen,
Thank you for reaching out to us.
Please accept our sincere apologies for the inconvenience thus far as this is certainly not the way we do business. We will be in contact with the claims department shortly with regards to your claim and we will update you same once we have feedback.
Regards
Talksure team
Thank you for reaching out to us.
Please accept our sincere apologies for the inconvenience thus far as this is certainly not the way we do business. We will be in contact with the claims department shortly with regards to your claim and we will update you same once we have feedback.
Regards
Talksure team
Talksure Sa's reply13 Nov 2019, 08:33
Official
Dear Noleen,
Thank you for reaching out to us.
Please accept our sincere apologies for the inconvenience thus far as this is certainly not the way we do business. We will be in contact with the claims department shortly with regards to your claim and we will update you same once we have feedback.
Regards
Talksure team
Thank you for reaching out to us.
Please accept our sincere apologies for the inconvenience thus far as this is certainly not the way we do business. We will be in contact with the claims department shortly with regards to your claim and we will update you same once we have feedback.
Regards
Talksure team
Talksure Sa's replyOfficial
15 Nov 2019, 16:27Dear Noleen,
As discussed with you a moment ago, we have received confirmation that your claim has been processed and paid. We have also sent you a copy of the remittance for your records.
We thank you once more for allowing us the opportunity to have the matter resolved to your satisfaction and we look forward to your ongoing support.
Regards,
Talksure team
As discussed with you a moment ago, we have received confirmation that your claim has been processed and paid. We have also sent you a copy of the remittance for your records.
We thank you once more for allowing us the opportunity to have the matter resolved to your satisfaction and we look forward to your ongoing support.
Regards,
Talksure team
Talksure Sa's reply15 Nov 2019, 16:27
Official
Dear Noleen,
As discussed with you a moment ago, we have received confirmation that your claim has been processed and paid. We have also sent you a copy of the remittance for your records.
We thank you once more for allowing us the opportunity to have the matter resolved to your satisfaction and we look forward to your ongoing support.
Regards,
Talksure team
As discussed with you a moment ago, we have received confirmation that your claim has been processed and paid. We have also sent you a copy of the remittance for your records.
We thank you once more for allowing us the opportunity to have the matter resolved to your satisfaction and we look forward to your ongoing support.
Regards,
Talksure team