Elixi health/ talksure bad service
I am very upset. I never get feedback on submitted claims. Once spoken to a consultant how informed me that I should call unity health regarding a claim, this is a 086 number called twice on my pre paid phone and held the line untill my airtime were finished. I writen numerous e mails to unity health they just never reply. How must I know if my claims is in or not, this is going on over over 2 months now.
Please help.
Dear Fransie, Thank you for reaching out to us and bringing the above to our attention. TalksureSA will be liaising with Unity Health regarding the issues your have experienced and we will be in contact with you shortly with feedback on the matter. Regards, TalksureSA.
Dear Fransie, Thank you for reaching out to us and bringing the above to our attention. TalksureSA will be liaising with Unity Health regarding the issues your have experienced and we will be in contact with you shortly with feedback on the matter. Regards, TalksureSA.
Dear Fransie, Thank you for taking the time in discussing your query with us. As we have confirmed with you by phone, we have contacted Unity Health, the claims administrator. They have informed us that the claim for your doctors visit in April has been settled directly with the doctor. The second claim is currently being finalized and an update will be provided to the doctor. Thank you once again for allowing us the opportunity to have resolved this to your satisfaction. Regards, TalksureSA.
Dear Fransie, Thank you for taking the time in discussing your query with us. As we have confirmed with you by phone, we have contacted Unity Health, the claims administrator. They have informed us that the claim for your doctors visit in April has been settled directly with the doctor. The second claim is currently being finalized and an update will be provided to the doctor. Thank you once again for allowing us the opportunity to have resolved this to your satisfaction. Regards, TalksureSA.