MF
Mario F
1 reviews | Active since Jul 2019
24 Feb 2020, 20:03
Elixi health money greedy uuu
I want to cancel my policy, the lady I called said that they would call me in 24 hours for cancellation, tomorrow is pay day and still they never called, I requested 6 days ago already, is it because this **** company wants to make one last payment? This is bull****. They never call back and I requested on the app multiple times as well. Never gio in business with these people, they just want money, I want to cancel, please help as I cannot afford this medical insurance anymore
Helpful (0)
Replies (2)0
Replies (2)
Talksure Sa's replyOfficial
25 Feb 2020, 10:03Dear Mario
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent assistance and they will be in contact with you shortly to assist you further.
Regards
Talksure team
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent assistance and they will be in contact with you shortly to assist you further.
Regards
Talksure team
Talksure Sa's reply25 Feb 2020, 10:03
Official
Dear Mario
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent assistance and they will be in contact with you shortly to assist you further.
Regards
Talksure team
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent assistance and they will be in contact with you shortly to assist you further.
Regards
Talksure team
Talksure Sa's replyOfficial
25 Feb 2020, 12:55Dear Mario
Thank you for discussing the matter with us.
As confirmed with you by phone, we have cancelled your policy. You have confirmed that you will reverse the debit order however should you be unable to do so, kindly inform us and we will be glad to issue you with a refund.
We thank you once more for allowing us the opportunity to respond on the matter and we trust that we have been of assistance to you.
Regards
Talksure team
Thank you for discussing the matter with us.
As confirmed with you by phone, we have cancelled your policy. You have confirmed that you will reverse the debit order however should you be unable to do so, kindly inform us and we will be glad to issue you with a refund.
We thank you once more for allowing us the opportunity to respond on the matter and we trust that we have been of assistance to you.
Regards
Talksure team
Talksure Sa's reply25 Feb 2020, 12:55
Official
Dear Mario
Thank you for discussing the matter with us.
As confirmed with you by phone, we have cancelled your policy. You have confirmed that you will reverse the debit order however should you be unable to do so, kindly inform us and we will be glad to issue you with a refund.
We thank you once more for allowing us the opportunity to respond on the matter and we trust that we have been of assistance to you.
Regards
Talksure team
Thank you for discussing the matter with us.
As confirmed with you by phone, we have cancelled your policy. You have confirmed that you will reverse the debit order however should you be unable to do so, kindly inform us and we will be glad to issue you with a refund.
We thank you once more for allowing us the opportunity to respond on the matter and we trust that we have been of assistance to you.
Regards
Talksure team