1 reviews | Active since Mar 2019
Elixi Health a **** policy
My name is Tafadzwa. I am very disapointed in Elixi Health services administered by Talksure. I joined Elixi Health in October 2018 and the inceptiom date for my policy was the 1st or January. I have been paying since Oct 2018. Upon joining, they promised to delivered my memership card within 40 days but that did noy happen. In the i contacted them twice early jan and early feb 2019. They promised to courier to deliver my card and they sent me my membership certificate which i am supposed to use. Today the 25th of march 2019 i have been to dr parkhealth in cape town the administrator was on a call for almost an hour she was being transfered between talksure and elixi health they told the dr that my policy number was not being picked up in the elixihealth. Considering negative reviews on thier facebook and here on hellopeter and my bad exprience with elixihealth i am of the opinion that this company is a ****. Each time i complain to them they make **** calls pretending to update my details and update my work address. Last week they wanted to make an upgrade my plan without my consent.
To clients out there please check reviews before joining these companies.
To Elixi, i dont need a private chat please respond publicly here and prove that you are legit.
Thank you for reaching out to us.
We sincerely apologize for any inconvenience that you may have been subjected to as this is not the way we do business. We are investigating you query as a matter of urgency and we will be in contact with you during the course the day to update you same.
Regards
Talksure team
Thank you for reaching out to us.
We sincerely apologize for any inconvenience that you may have been subjected to as this is not the way we do business. We are investigating you query as a matter of urgency and we will be in contact with you during the course the day to update you same.
Regards
Talksure team
Thank you for affording us the opportunity to respond to the matter.
As confirmed with you, we are pleased to know that we have resolved your query to your satisfaction.
Regards
Talksure team
Thank you for affording us the opportunity to respond to the matter.
As confirmed with you, we are pleased to know that we have resolved your query to your satisfaction.
Regards
Talksure team
