Elix117235 - Policy number cancelled but they still deduct

Item: Talksure Sa
Rating: 1
Author: Siphiwe H

Elixi Talksure medical health insurance does not respond to complaints and you cancell your membership and they still carry on debieting your bank account despite so many queries that they failed to attend to.

Helpful (0)

Replies (2)

Talksure Sa's replyOfficial

25 Aug 2022, 08:31

Dear Mr Hlatshwayo

Thank you for reaching out to us.

We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.

Regards

Talksure Sa team

Talksure Sa's reply25 Aug 2022, 08:31

Official

Dear Mr Hlatshwayo

Thank you for reaching out to us.

Regards

Talksure Sa team

Talksure Sa's replyOfficial

26 Aug 2022, 12:20

Dear Mr Hlatshwayo

Thank you for contacting Talksure Customer Services.

We are in receipt of your complaint and we are currently investigating the matter. Our customer support team will be in contact with you to assist further.

For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm.

Kind Regards
Talksure Sa team

Talksure Sa's reply26 Aug 2022, 12:20

Official