NM
Nkgapi M
1 reviews | Active since Oct 2018
01 Nov 2018, 19:58
Card problems
I signed up a policy with talksure around May and added another member on my policy. Three months later, I got my card, but a card with my info only, not with the other member. Talked to them, they promised to send out the other card. I requested the additional card four to five times. Everything i call, they tell me that mt card is in the way, its will only take up days for it to be delivered.
Im also having too many problems with the benefits
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Replies (2)
Talksure Sa's replyOfficial
02 Nov 2018, 08:01Dear Nkgapi,
Thank you for reaching out to us.
Your query has been forwarded to our client services team whom will be in contact with you shortly.
Regards
Talksure team
Thank you for reaching out to us.
Your query has been forwarded to our client services team whom will be in contact with you shortly.
Regards
Talksure team
Best regards,
Talksure Sa's reply02 Nov 2018, 08:01
Official
Dear Nkgapi,
Thank you for reaching out to us.
Your query has been forwarded to our client services team whom will be in contact with you shortly.
Regards
Talksure team
Thank you for reaching out to us.
Your query has been forwarded to our client services team whom will be in contact with you shortly.
Regards
Talksure team
Best regards,
Talksure Sa's replyOfficial
05 Nov 2018, 08:18Dear Nkgapi,
Thank you for taking the time in discussing your query with us.
As confirmed with you by phone, you have received the membership cards for yourself however the membership card for the additional member has not been received. We have requested for the membership cards for yourself and the additional member to be posted to the postal address provided by you.
Thank you once more for allowing the opportunity to respond on the matter.
Regards
Talksure team
Thank you for taking the time in discussing your query with us.
As confirmed with you by phone, you have received the membership cards for yourself however the membership card for the additional member has not been received. We have requested for the membership cards for yourself and the additional member to be posted to the postal address provided by you.
Thank you once more for allowing the opportunity to respond on the matter.
Regards
Talksure team
Best regards,
Talksure Sa's reply05 Nov 2018, 08:18
Official
Dear Nkgapi,
Thank you for taking the time in discussing your query with us.
As confirmed with you by phone, you have received the membership cards for yourself however the membership card for the additional member has not been received. We have requested for the membership cards for yourself and the additional member to be posted to the postal address provided by you.
Thank you once more for allowing the opportunity to respond on the matter.
Regards
Talksure team
Thank you for taking the time in discussing your query with us.
As confirmed with you by phone, you have received the membership cards for yourself however the membership card for the additional member has not been received. We have requested for the membership cards for yourself and the additional member to be posted to the postal address provided by you.
Thank you once more for allowing the opportunity to respond on the matter.
Regards
Talksure team
Best regards,