1 reviews | Active since Mar 2017

08 Dec 2020, 10:50

Can’t get claim form

I have been paying for gap cover for 5 years with no claims. I now have a claim but cannot get through to their call center just so that I can get a claim form. The email address they tell me to use bounces back, the customer service number just rings so I don’t know what else to do. Next step will be the ombudsman

0
Replies (1)
Talksure Sa
Talksure Sa's reply09 Dec 2020, 15:08
Official
Dear Deon

Thank you for reaching out to us.

We are sad to hear of your recent experience. We can confirm that our telephone line and emails are online as we are receiving calls and emails at current.

Our customer support team will be in contact with you shortly to assist you with your request. 

Regards
Talksure team