MF
Mario F

1 reviews | Active since Jun 2021

29 Dec 2021, 13:44

Cannot cancel my policy

Good day I am really struggling to get hold of someone at Talksure as I would like to cancel my Fiance insurance with them, however the phone just rings and no answer. I have sent an email with no response I would like someone to contact me so I can cancel the insurance as I am paying for it and my fiance can give consent to do so I am dissatisfied that there is no cancellation process

0
Replies (1)
Talksure Sa
Talksure Sa's reply03 Jan 2022, 09:19
Official
Dear Mario

Thank you for reaching out to us.

We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.

RegardsTalksure Sa team