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Joined then cancelled in less than a week, then found out a second policy was opened without my knowledge, I then requested a refund, I have been waiting since, I have been chasing them and communicating with Olwethu who advised my refund will be received after 2 to 3 days, it passed and I called to find out, I got another story that now different managers need to sign for my refund. A week later I get an email from the very same Olwethu saying she will give me feedback after investigation. WHAT INVESTIGATION WHEN A WEEK AGO SHE SAID MY REFUND HAS BEEN APPROVED. MY ADVCE, DO NOT JOIN ELIXI MEDICAL SCHEME.