Bad Experience with talksure sa gap cover

We have had a bad experience with the gap cover offered by talk sure. We have been paying the premiums for 3 years and the first time we have a claim we are unable to contact anyone who can assist us with the claim. We are being told the underwriters have changed and getting numbers to contact which just rings with no answer yet the debit continues to go off monthly.

It will be greatly appreciated if I can be contacted to have this matter resolved.

Regards