ZERO CUSTOMER SERVICE AND HONESTY!

I ordered and paid for products off the website. Two days later my order was cancelled. Reason being, the products were from a faulty batch. I rep**** via e-mail and asked that they simply send me products from a batch that was not faulty. Two days later I had heard nothing in response and had to contact them back myself. When I spoke to a consultant, she then gave me a reason that the products weren't actually faulty but that there was in fact no stock of the product as had been advertised. I asked to speak to her supervisor because now, there are contradicting reasons behind the cancellation. After confirming my details, I was told to expect a call soon. Eight hours later I received an impersonal e-mail brushing me off and offering yet another reason for the cancellation, this time the cause being a pricing error. I then rep**** to that e-mail commenting on what in my opinion amounts to dishonesty and lack of service delivery and asking for legitimate answers and proof thereof. Again, days passed by and no response. I contacted Takealot telephonically again and spoke to another consultant, who again confirmed my details and promised her supervisor would phone me back soon. More than a day later, no phone call but another short impersonal e-mail stating the fault was a pricing error. Whether there was a pricing error or not does not excuse the absolute lack of honest and transparent service delivery from Takealot! PATHETIC