Your return policy is a *******.

Requested a return for a product. My option was to receive a replacement item. However, Takealot decided to credit my account. That exact item is still available on takealot to buy. So not sure why you do not replace my order? Oh wait... because now I have to buy the item again, AT A HIGHER price. Sorry it does not work like that. It is clear that your agenda here is only for your own financial gain and you do not care about customers. I request a replacement item and not a credit. Resolve this ASAP.