YOU GUYS ARE A PROPER JOKE!!!
I placed an order this morning before 11, now the devices I ordered for are for a clients project, told someone about the offer and that person told me of a bad experience he had with takealot whereby his same day delivery wasn't honoured, now I phone the customer service to inquire and this guy tells me oh, well nothing is perfect and that **** happens sometime and if it happens you get a refund, my question is why then do you advertise when you know you can't deliver. This is false adverti*****t. I can't afford to look bad because of your incompetence. If I don't get my delivery today I will rain hell on you guys...
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Replies (1)takealot.com's replyOfficial
28 Dec 2015, 12:15Hello iamqweiqu,
We successfully deliver thousands of parcels every day and can assure you we'll do everything we can to do the same with yours. Due to the nature of our business there are factors beyond our control that could prevent us from delivering to you as expected. These instances however are in the minority and should something like this happen we'll always endeavour to resolve the matter ASAP.
We're happy to inform you that your parcel has already shipped and that you should receive your delivery notification shortly. We therefore don't foresee any issues with your delivery today.
Regards,
takealot.com
We successfully deliver thousands of parcels every day and can assure you we'll do everything we can to do the same with yours. Due to the nature of our business there are factors beyond our control that could prevent us from delivering to you as expected. These instances however are in the minority and should something like this happen we'll always endeavour to resolve the matter ASAP.
We're happy to inform you that your parcel has already shipped and that you should receive your delivery notification shortly. We therefore don't foresee any issues with your delivery today.
Regards,
takealot.com
takealot.com's reply28 Dec 2015, 12:15
Official
Hello iamqweiqu,
We successfully deliver thousands of parcels every day and can assure you we'll do everything we can to do the same with yours. Due to the nature of our business there are factors beyond our control that could prevent us from delivering to you as expected. These instances however are in the minority and should something like this happen we'll always endeavour to resolve the matter ASAP.
We're happy to inform you that your parcel has already shipped and that you should receive your delivery notification shortly. We therefore don't foresee any issues with your delivery today.
Regards,
takealot.com
We successfully deliver thousands of parcels every day and can assure you we'll do everything we can to do the same with yours. Due to the nature of our business there are factors beyond our control that could prevent us from delivering to you as expected. These instances however are in the minority and should something like this happen we'll always endeavour to resolve the matter ASAP.
We're happy to inform you that your parcel has already shipped and that you should receive your delivery notification shortly. We therefore don't foresee any issues with your delivery today.
Regards,
takealot.com
