Yet another late delivery

Another month, another Hello Peter complaint. Gets tiring, you know? Guys lets get serious here, I purchase a lot every month. Look at my account and you will see. I must be a sucker for punishment because after constant late deliveries I still buy more. Just this morning I made another order. Maybe I need counseling. However, please refer to order ***, this is a rather expensive cell phone I ordered as a gift for my mother, delivery scheduled for Friday 18th September, but that day came and went. Not a word from you people. I sent an email and received a useless system generated response, of which not a single person actually followed up. Not only is it now not arriving monday, it has been scheduled for tuesday. Guys, this is unacceptable. This was a gift for my mother, I live one block away from Vodacom yet I still support you. Re-evaluation time incoming. I still have a further 2 parcels on order which I can only pray gets here on time. But lets be perfectly clear on something, if this cellphone does not arrive today, not tomorrow but today, my account is closed, my wife's account is closed, my parents account is closed. A line needs to be drawn somewhere.