XBOX, Microsoft, Takealot

We have 3 Xbox's all 6 months old. The controllers on all 3 units need attention. In SA you have to package up the entire purchase (Xbox, controller, games - whatever came in the package when you bought it) and return this to the point of purchase before the process can even start. All units were fully and correctly registered on the Microsoft site from a warranty point of view on day one. We have gone to the expense and trouble of buying 3 NEW controllers to keep kids happy during lockdown. Now I am expected to take the entire unit away and send it in for the supplier to think about a warranty claim on the controller or repairing the controller. If we open up the controller to do running repairs then we negate the warranty. In any other civilized country you simply get it take your controller in but clearly not in SA. What irks even more is that Takealot tell me that this policy is on their website!!! Exactly where it is who knows but who goes hunting through looking for T’s & C’s on a website when you have taken the time to register the unit for warranty purposes on the manufacturers website. What a load of money making ******** and downright poor service. At the price you pay for a controller one would expect it to last just a little bit longer then a few months! Have not even tried to approach Game where two of the units came from as I will no doubt get the same nonsense from them. I am not about to cause a riot in our household by removing Xbox’s from 3 of our 4 kids. Should have bought them all PlayStations as the other kid has not had an issue with his PS4 in all the years he has had it.