wrong product(drone) delivered

I'm very upset by Tuez the supplier and TakeAlot, I ordered my son the F189 drone and it arrived today but the incorrect drone was in the box - Phip P10 and this one cost R1000 less than the F189 but with noticeably fewer features and not great reviews about this drone online. The funny part is that on the box of the wrong drone pasted on the side is the name of the correct drone. I am now anxious as now we're so close to Christmas and I want my son to have the drone that we chose. Order #***

I called TakeAlot and wasted R50 airtime on hold with no indication of how long I'd need to hold or where I was in the queue.

My number is *** or ***