WRONG PRODUCT DELIVERED ON 2 RETURNS

Placed an order, picked up the item. when i opened the box and the package and it seems the wrong item arrived. I want this item in the container it is advertised in not in a plastic bag so i returned and emailed takealot to explain my concerns. I received a response from them to return the item and they will send the correct item. Note i have already been without my protein for a week. So i send the item back and picked up the package yesterday just to find the same package again.

I feel like they have zero customer support skills and just ignored my concern

Because I've been without protein for a week and a half I had to open the package and could not return it for a refund.

IF I WANTED TO BUY A BAG OF USN I WOULD BUY AT ANY STORE IN MY AREA AND AVOID YOUR DELIVERY COSTS. I WANTED THE CONTAINER FOR FUTURE USE. WON'T BE SUPPORTING YOU AGAIN!!!