Wrong product delivered

I ordered and paid for a clothing cupboard . I picked one with the colour hoping it was going to be a smooth process as this was a urgent order. It took a few days then it arrives and not only is it the wrong product but it's a cheaper version at least a R200 different price but the colour was wrong too. After I realized it's wrong I looked for a number . So apparently you cannot phone in everything is online. Do now they have my money but I'm sitting with a product that I didn't order or like so what now . Nobody even bothered to contact me