1 reviews | Active since Mar 2011
Wrong Package and delayed delivery time.
I don't know what you did but you have to correct it very quickly...<br> I have ordered a set of Philips Bluetooth headphones, received PS4 wired headphones in the package. <br> <br> The Delivery note is totally incorrect with someone else's details and address and note not even whats in the package...<br> <br> Your dispatch people smoke something, how can you let this simple task get so difficult?<br> <br> O and hey you promised my package will be here tomorrow, I'm not going to wait for your return time of 5-6 working days. The fault was with you, not my problem. If its not here in time I write another lovely letter and share it on social media.<br> <br> Hopefully you can correct this nicely in time. :)<br> <br>
We're sorry for the slip up and we've instructed our complaints team to assist in correcting this mistake ASAP. Shopping with us should be a simple matter of paying for your order and receiving delivery. Unfortunately we're not perfect and mistakes like these do sometimes happen, but we always do our best to correct them as best and quickly as possible.
Our team will need some time to take this up with our returns department and they'll be in touch as soon as they've gathered the necessary information to assist with this matter.
Sincerely,
takealot.com
Best regards,
We're sorry for the slip up and we've instructed our complaints team to assist in correcting this mistake ASAP. Shopping with us should be a simple matter of paying for your order and receiving delivery. Unfortunately we're not perfect and mistakes like these do sometimes happen, but we always do our best to correct them as best and quickly as possible.
Our team will need some time to take this up with our returns department and they'll be in touch as soon as they've gathered the necessary information to assist with this matter.
Sincerely,
takealot.com
Best regards,
