Wrong items repeatedly delivered

Wrong cellphone replacement battery models sent, returned, and replacement order wrong also. Ordered #3, sticker said #3, but box (and contents) said #5 and #2 across the original and replacement orders.

Just to get them to send the replacement order in the first place, I had to prove to them the product was still listed as available, as they insisted (incorrectly) that it is no longer available, and they simply wanted to credit my account without going to any trouble to resolve as I requested (i.e. replacement); also tried to get out of crediting the delivery fee I paid.

Then the replacement is finally honoured, only for the exact same issue to recur - wrong items sent. Is it really so hard to provide the correct product? Is it really so difficult to get Takealot to resolve this successfully with the 3rd party supplier (Swift Shop)?

I provided them detailed info and pics about the issue and what was required to resolve successfully. They have ignored me since then. Time to ignore Takealot myself and shop elsewhere.