DK
Dylan K

1 reviews | Active since Jul 2014

01 Mar 2017, 08:10

Wrong item delivered/false advertising

<p>On the 27th of feb I placed an order for a Keyboard stand and purchased the Casio ESX1 as Casio are a reputable brand, I was shipped an On Stage Stand which is like R150 cheaper when doing my research, unforutunately I dont have time to ship this back and wait again as it was a present for my sister but I demand the difference be paid back to me.</p> <p>Order - ********** 2</p> <p> </p> <p>On the 24th of Feb I ordered a Fender Squire Acoustic Guitar which clearly said "3-5 days ordered from supplier" and since the other two variations were out of stock I was under the impression this was available.</p> <p> </p> <p>On the 28th of Feb I am notified they are terribly sorry and cannot source this item and it would take 24-48 hrs to refund me to my bank account, when asked if this would go to the bank details I provided there was no response...this too was a birthday present and now I have lost time and have to try source this elsewhere and deliver a late gift.</p> <p>Order - ********** 1</p> <p> </p> <p>It seems takealots customer services are going downhill, and so is the department in charge of checking stock levels, I find this highly unprofessional and quite frankly infuriating. I used to be a dedicated customer and check the site daily for specials but at this point I couldnt be bothered. Waste of time and Money!! Not Impressed at all, If I could give this review no stars I would</p>

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