Wrong goods received

I must admit, this is the first time it has happened to.

I placed and paid for an order of 4 items. The order arrived 2 days later as 2 packages. Smaller items in a box and the ironing board was separate. The problem came in with the items in the box. Completely wrong goods.

I contacted Takealot and sent them all the details and they arrived the following day, to pick up the package, which they said was the ironing board. Wrong item. The driver then got a message to pick up items that were meant to be in the box, that I have not recieved.

So, the outcome is, who knows. I am still sitting with stuff I did not order and have not completely received my actual paid for order.

I am not very impressed the way they are handling this and I am on the verge of contesting the payment now with the bank, where I will get a full refund, and Takealot can do what they want. Pick up the goods or not.